App Privacy Policy

Effective Date: August 7, 2025

This App Privacy Policy applies to the mobile application developed and maintained by Vitalis, designed to support remote patient monitoring and fall risk detection through the use of wearable health technology. This policy outlines how we collect, use, and protect user information to ensure full transparency.

Information We Collect

When you use the Vitalis app, we may collect the following information:

Personal Information: Name, date of birth, email address, phone number, and emergency contact information.
Health Information: Vital signs (including heart rate, blood pressure, oxygen saturation), physical activity data, fall detection data, and other relevant health metrics collected through the wearable device.
Device Information: Device ID, operating system, hardware model, and usage logs to ensure functionality and troubleshoot issues.
Location Information: Real-time or background location data to support emergency response in case of fall detection or alert triggers.

How We Use Your Information

We use the collected information to:

Provide real-time health monitoring and fall detection
Share necessary health data with your approved caregivers or healthcare providers
Send notifications and alerts based on critical health events
Improve the app’s functionality and user experience
Ensure compliance with medical data regulations

Sharing of Information

We do not sell or rent your personal or health data. Information may only be shared with:

Authorized healthcare providers or family members you designate
Emergency response services in critical or fall-alert events
Service providers who help operate and improve our app under strict confidentiality agreements
Regulatory or legal authorities when required by law

Data Security

We use industry-standard encryption protocols and secure storage practices to protect all user data. Access to your information is limited to authorized personnel only.

Data Retention

Vitalis retains your health and personal information for as long as your account is active or as necessary to comply with legal, regulatory, or operational requirements.

Permissions Required

To function properly, the Vitalis app requests the following permissions:

Bluetooth: To connect with the wearable health monitoring device
Location Access (foreground and background): For accurate emergency location services
Notification Access: To send real-time health alerts and reminders
Health and Fitness Data Access: To collect and display health metrics in-app
Internet Access: To sync health data securely with the monitoring platform

Children’s Privacy

The app is not intended for use by individuals under the age of 18 without parental or guardian supervision and consent. We do not knowingly collect personal data from children under 13.

Your Rights

You have the right to:

Access the data we hold about you
Request corrections to inaccurate or outdated information
Withdraw consent or request deletion of your data, subject to legal or medical obligations